Refund policy
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No Returns or Exchanges on Custom Orders
Since custom shirts are made to your specifications (e.g., size, design, name, logo), they are generally non-returnable and non-refundable, unless there's an error or defect. -
Defects or Production Errors
If the shirt arrives damaged, has a manufacturing defect, or does not match the approved design, customers are usually eligible for a free replacement or refund. Proof (e.g., photos) is often required within a specific timeframe 2 days of receiving -
Order Cancellations
Cancellations may only be accepted within 2 hours after placing the order, depending on whether production has started. -
Sizing Issues
Most custom shirt sellers do not accept returns for incorrect size if the item matches the size ordered. Customers are encouraged to carefully review size charts before ordering. -
Shipping Issues
If an item is lost or damaged in transit, the seller may offer a replacement, depending on the shipping policy.
